The words "I", "you" and "your" mean each account holder, product owner and/or service user identified on an account, product or service. By choosing this service that provides image copies of the front and back of cancelled items with your statement, you have instructed the Bank to hold copies of the cancelled items for you in accordance with the applicable terms of service. Balances may change frequently throughout a Business Day. Please see the most current browser and reader versions necessary to view our websites at https://www.us.hsbc.com/supported-browsers. Consumers in the United States who electronically transfer funds to consumers or business recipients in foreign countries are sending a remittance transfer, which has the meaning given in Subpart B of Regulation E (12 CFR § 1005.30, et seq.). If you are a consumer, you can also use your HSBC Debit Mastercard® card or ATM card to make deposits at HSBC Automated Teller Machines (ATMs) and certain other electronic facilities. This cut-off time impacts the Business Day on which these transactions will be effective and reflect in your ledger balance. You agree that the Bank and its affiliates may setoff against your accounts and may sell your personal property which is not an account, by public or private sale at its discretion, and use the funds in such account or the proceeds of such sale to satisfy such liabilities or obligations whether or not such liabilities or obligations are then in default or subject to a contingency to the fullest extent permitted by applicable law. For deposit accounts opened by telephone, or Internet, applicable New York law will govern to the extent not superseded by federal law. We recommend that you print or download a copy of this eCommunications Disclosure, the applicable service agreement and all other Communications to retain for your permanent records; if you have not already placed a copy of our Privacy Policy in your records, you can obtain another copy of or privacy policy https://www.us.hsbc.com/online-privacy-statement/. Your Internet service provider may charge fees. A joint account may be held as Tenants in Common if when the account is opened the joint owners enter into the Bank's agreement for accounts held as Tenants in Common and designate the percentage of the funds to be paid to the survivor(s) on the death of a joint owner. A court orders the Bank not to allow a withdrawal. If an ACH transaction is presented a second time for payment and returned by us unpaid we will waive any overdraft fees if the transaction is identified as a retry. Complete this form to allow HSBC Bank Australia Limited (HSBC) to process your claim for unclaimed monies from the Australian Securities and Investments Commission (ASIC) for your personal loan … If you deposit items which bear the endorsement of more than one person or of persons who are not signers on the account, we may refuse the item or may require you to have their endorsement guaranteed before we accept an item. At times, we may still send you paper communications, but as a basic proposition we need to know that you are willing to receive communications electronically that we may otherwise be required to provide on paper and that you have the hardware and software needed to access to this information (and note that in Section No. Your proof of address. Copies of your statement are available by request during this six year period in accordance with the Terms and Charges Disclosure. There is an emergency, such as a failure of communications or computer equipment. This Statement summarizes certain rights and responsibilities which you (our customer) and HSBC Bank USA, N.A. Withdrawal of interest will result in a lower Annual Percentage Yield than stated. YOU AGREE THAT WE SHALL NOT BE LIABLE FOR ANY COSTS, FEES, LOSSES OR DAMAGES OF ANY KIND INCURRED AS A RESULT OF (1) OUR ACCESS TO THE ACCOUNT; (2) OUR DEBIT OR INABILITY TO DEBIT THE ACCOUNT IN ACCORDANCE WITH YOUR ELECTRONIC BALANCE TRANSFER INSTRUCTIONS; (3) ANY INACCURACY, INCOMPLETENESS OR MISINFORMATION CONTAINED IN THE INFORMATION RETRIEVED FROM THE ACCOUNT; (4) ANY CHARGES IMPOSED BY ANY PROVIDER OF THE ACCOUNT AND (5) ANY FUNDS TRANSFER LIMITATIONS SET BY THE FINANCIAL INSTITUTIONS OR OTHER PROVIDERS OF THE ACCOUNT. U.S. Treasury checks that are payable to you. Another owner of a joint account or CD tells the Bank in writing not to allow a withdrawal. EFT transactions also occur when there is an electronic check conversion, a merchant (or their agent) sends through an electronic debit for the amount of a returned check plus a fee, and a qualifying computer initiated bill payment. $75,000 minimum balance in deposit and/or investment* balances OR recurring direct deposits 2 totaling at least $5,000 per month OR An HSBC … The Bank can refuse to renew your CD. If New Year’s Day falls on a Friday, the assessment is delayed by one week. Such action may include, but is not limited to: (a) screening, intercepting and investigating any instruction, communication, drawdown request, application for Services, or any payment sent to or by you, or on your behalf, (b) investigating the source of or intended recipient of funds (c) combining Customer Information with other related information in the possession of the HSBC Group, and/or (d) making further enquiries as to the status of a person or entity, whether they are subject to a sanctions regime, or confirming your identity and status. In order to provide the Service, we must obtain from you certain personal information about you, your Accounts, and your transactions (referred to herein as “User Information”). If your account is set up to automatically renew, it will renew at the interest rate and Annual Percentage Yield (APY) in effect at maturity either based on the most recent renewal instructions provided to the Bank, or for the same term at which the account was opened, unless you tell us otherwise before the end of the grace period. Without completely accurate information on the amount of the check and the check number, the Bank cannot ensure a stop payment will occur. Even if only one depositor puts in all the money or puts in more than the other(s), all money on deposit will be owned jointly. All funds deposited in a joint account, including any interest earned, become the property of all joint tenants. Professional support with a Relationship Manager . If, on the other hand, you have an Overdraft Loan Agreement with us, you may also draw on the credit available under that Agreement. You acknowledge you are solely responsible for understanding and complying with your tax obligations (including but not limited to, tax payment or filing of returns or other required documentation relating to the payment of all relevant taxes) in all jurisdictions in which those obligations arise and relating to the opening and use of account(s) and/or Services provided by HSBC and/or members of the HSBC Group. If you do order us to stop one of these withdrawals at least 3 business days before the EFT transaction is scheduled and we do not do so, we will be liable for your losses or damages. If you think you paid the debt collection fees but haven’t received a letter, you should call HSBC … The Service will process requests for transfers on business days. The Bank may change the interest rate on deposit accounts, solely at the Bank's discretion, at any time. If you prefer, you can always download the files now and open them offline later. Without completely accurate information on the amount of the check and the check … For inquiries or complaints, please call HSBC's Customer Service at (02) 8858-0000 from Metro Manila, +1-800-1-888-8555 PLDT domestic toll-free, (02)7976-8000 from overseas, (International Access Code) + 800-100-85-800 international toll-free for selected countries/regions, or send an email to hsbc@hsbc.com.ph.If you want to find out more about HSBC… Please see the most current operating systems and web browser versions recommended for use with Personal Internet Banking at https://www.us.hsbc.com/supported-browsers. By receiving RTP Payments to, or sending RTP Payments from, your HSBC account through the RTP System, you agree that the RTP Operating Rules are applicable to and binding upon you. This eCommunications Disclosure and any updates; The HSBC Personal Internet Banking Terms and Conditions, other service or user agreements for access to our websites or other electronic services, all updates to these agreements and all disclosures, notices and other communications; regarding transactions you make through websites or our other electronic services; Periodic, annual, monthly or other statements, disclosures and notices relating to the maintenance or operation of an account, product or service including, but not limited to account information, account activity, account inactivity, payments made or due, or other statements, disclosures or notices that may be required by applicable federal or state laws and regulations; Investment account disclosures, agreements, statements, trade confirmations, tax reporting statements, shareholder notices, prospectuses, service notices and performance reports regarding accounts, products and services; Any notice or disclosure regarding an account, product or service fee, such as a late fee, an overdraft fee, an overlimit fee, a fee for a draft, check or electronic debit returned for any reason, such as insufficient funds fee or a fee as a result of a stop payment order; Any notice of the addition of new terms and conditions or the deletion or amendment of existing terms and conditions applicable to accounts, products or services you obtain from us; Our Privacy Policy and other privacy statements or notices (by posting such notices on our website); Certain tax statements or notices that we are legally required to provide to you, such as the annual IRS interest statements; and. You agree that the Bank may impose a fee on the payee or other holder of a check or other item drawn against your account that is presented for payment over the counter at the Bank. We are not responsible for any costs or losses incurred from an electronic balance transfer that is not permitted under such restrictions by the provider of your Account or those imposed by applicable law. **To become an HSBC Private Bank customer, you must be invited and reviewed on an individual basis. Plus, the HSBC Balance Transfer Credit Card offers cashback as well as rewards … This will include documents such as bank statements or proof-of-payment receipts. They do not apply to trust accounts, custodial accounts, "Totten Trust" accounts or any other account that is not a joint account with the right of survivorship. You, and any Connected Person, should seek independent legal and/or tax advice. You can close your account at any time by notifying the Bank during normal business hours. Federal Reserve Bank checks, Federal Home Loan Bank checks, and postal money orders, if these items are payable to you. For purposes of this disclosure, the month for qualifying deposit accounts is the calendar month prior to the assessment of the Monthly Maintenance Fee. The Bank may refuse to accept or delay availability on checks drawn on banks outside the United States (including checks drawn upon foreign HSBC affiliates) and on checks drawn in foreign currencies, convert the foreign check to USD and deposit as cash or handle such checks on a collection basis. HSBC cannot guarantee that the funds will be returned in whole or in part and shall have no obligation to make any effort to recover such funds beyond the transmission of the Request for Return of Funds. No additional charge is imposed on your deposit account because you have this service. To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person that opens an account. If the Bank does, the Bank will not be liable to you for dishonoring your checks during the seven-day notice period. You represent that you have the right to provide such User Information and that you give us the right to use the User Information. "Financial Crime" means money laundering, terrorist financing, bribery, corruption, tax evasion, fraud, evasion of economic or trade sanctions, and/or violations, or attempts to circumvent or violate any Laws or regulations relating to these matters. The Bank may require written notice or written confirmation of this change. All Rights Reserved. If your deposit does not meet these conditions, funds from your deposit of these checks will be available to you no later than the fifth Business Day after the day of your deposit. An account or CD owner dies, and the Bank has not received all documents required by law. HSBC has established lower transaction and daily limits for its RTP Service and may block any attempted RTP Payment that exceeds the HSBC’s RTP Service limit(s). The endorsement area is limited to the area 1 ½" from the trailing edge of the check, which is at the top in the diagram. Step 1. 1.1. The law regarding joint deposits is very complicated, and this summary does not try to answer all the questions that could arise. 0% Interest for the first 32 months on balance transfers made in first 60 days. You agree to pay and to have your account charged for all maintenance fees and service fees incurred by you including, but not limited to, all usual and customary fees that the Bank may, from time to time, charge for any products and services provided. The Bank reserves the right to obtain identification and additional information from customers who purchase U.S. Dollar Drafts or Cashier's Checks in U.S. dollars for any amount. Since some of our accounts, products or services are provided online and use electronic means to deliver some of this information, you must consent to this eCommunications Disclosure in order to use these services. For online HSBC Securities (USA) Inc. and HSBC Insurance Agency (USA) Inc. clients who wish to withdraw their consent to the eCommunications Disclosure for their HSBC Securities (USA) Inc. and HSBC Insurance Agency (USA) Inc. products and services, please refer to the Customer Service Page the HSBC Securities (USA) Inc. or HSBC Insurance Agency (USA) Inc. websites or the "Contact Us" link on the HSBC website to find the appropriate customer service phone number for assistance. If you send a Payment through the RTP System to a Person that you do not know, or you do not verify the identity and legitimacy of Persons before sending a Payment through the RTP System, you may lose the full amount of your RTP Payment. Additionally, we will take certain steps to verify your identity, such as asking for your driver's license or other identifying documents or checking other sources. By submitting Content, you represent that you have the right to license such Content to HSBC for the purposes set forth in this Agreement. You agree to make any claim or bring any legal action relating to the Bank's handling of your account, in writing, within one (1) year of the date the problem occurred, unless these Rules or applicable law or regulation require earlier action by you. Letter head on the statement is HSBC and in the body of the statement is says my account issued by Capital One.. In the event that your email address or other contact information is changed, you must notify us of such changes immediately through the following method: Follow the "My contact information" link within Personal Internet Banking and click the appropriate links to update your personal details. The posting of such payments to your consumer deposit account(s) will be reflected in the periodic statements HSBC provides you. This obligation includes disputes between you and the Bank involving the account and situations where the Bank becomes involved in disputes between you and an authorized person, another joint owner, or a third party claiming an interest in the account. If you believe your Debit Mastercard® card, ATM Card, your Personal Identification Number (PIN) or your Telephone Access Code (TAC) has been lost or stolen: HSBC P.O. This process may be repeated each month. In addition, the failure to supply Tax Information and accompanying statements, waivers and consents, may result in HSBC making its own decision with respect to your status, including whether to report you to a Tax Authority, and may require HSBC or other persons to withhold amounts as may be legally required by any Tax Authority and paying such amounts to any Tax Authority. You fail to provide Customer Information that HSBC reasonably requests, or, You withhold or withdraw any consent which HSBC may need to process, transfer or disclose Customer Information for the Purposes, or. If you close your account before interest is credited, you will receive the accrued interest. Dollars including exchange rate adjustments and fees assessed against the Bank by third parties related to the adjustment. By using the Service, you confirm that, if any of your Accounts is a joint account, your joint account holder has consented for you to use your Accounts for the Service. You may also perform balance inquiries on checking and savings accounts at some EFT Facilities. Your mobile service provider may charge fees including, but not limit to, data charges and roaming charges. We have detected your browser is out of date. You agree that any rules or regulations of any automated clearing house ("ACH") used shall be fully applicable to and binding upon you and that transfers may not be initiated that violate the laws of the United States. Federal Reserve Bank Holidays are not included. If you wish to request the return of a Payment you authorized HSBC to send through the RTP System, please contact us at 1.800.975.HSBC (4722). You may use a properly encoded Debit Mastercard® or ATM card (the Card) plus your Personal Identification Number (PIN) at any EFT Facility (e.g., ATM, such as a Bank ATM, point–of–sale terminal or other electronic facility) that accepts the Card OR you may use a Telephone Access Code (TAC), a Card PIN or Voice ID with our Automated Telephone Banking service to do one or more of the following: Some of these services may not be available at all EFT Facilities. The Bank may change the way the Bank calculates interest on 30 days advance notice. We will charge you the current stop payment fee (see deposit "Terms and Charges Disclosure") for each stop payment you give. You are responsible for providing us with a valid email address where you can receive, view and accept delivery of Communications. The applicable state law (to the extent not superseded by federal law) shall be the law of the state where the deposit account is opened, if opened in person. Maintain a minimum account balance in just one home country/region ... We'll book an appointment for you at your preferred HSBC branch to confirm your proof of ID and proof of address. The Bank has the right to endorse items you deposit to your account. After determining your end of day ledger balance, we subtract the amount of any deposit not currently available (refer to the Funds Availability section for more information) and subtract holds (e.g., debit card authorizations) from the end of day ledger balance to determine your available balance, and whether or not an overdraft fee is assessed. Certain information or forms that we request from you and ask you to submit electronically, such as Master Deposit Agreements for Personal Accounts, W - 9s, or other agreements. We will disclose information to third parties about your deposit accounts or EFT transactions you make under the following circumstances: If we do not complete an EFT transaction on your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. The maximum amount of cash you can deposit per day via an HSBC ATM is $10,000. 5. The Bank will hold copies of your checks for six years (seven years for accounts at our Washington State branches). You may arrange to have a third persons make regular deposits to your checking or savings account by electronic means. Maintain an Average Quarterly Balance (AQB) of INR150,000 or more in a combination of savings account, current account and fixed deposit balances ... A proof … Except for Automated Telephone Banking, you may use the Card and PIN for EFT transactions only with the accounts you requested be linked to the Card. We encourage you to make sure your accounts remain active so you have full use of your accounts and avoid the potential of having your funds transferred to the state as abandoned property. Click here to access a printable version of the U.S. Financial Crime and Tax Compliance Terms and Conditions PDF*, Click here to access a printable version of the U.S. Financial Crime and Tax Compliance Terms and Conditions PDF* Opens the U.S. Financial Crime and Tax Compliance Terms and Conditions PDF in the same window Download link, Facebook This link will open in a new window, Twitter This link will open in a new window, Youtube This link will open in a new window, HSBC Cash Rewards Mastercard® credit card Student Account, Information for Real Estate Professionals, Research backgrounds of brokers and firms for free by visiting FINRA's BrokerCheck™ website, Electronic Banking Services Information Statement, U.S. Financial Crime and Tax Compliance Terms and Conditions, https://www.us.hsbc.com/supported-browsers, https://www.us.hsbc.com/mobile-banking/#mobile-banking-faqs, https://www.us.hsbc.com/online-banking/#Terms-and-Conditions, https://www.us.hsbc.com/online-privacy-statement/, Careers, media, investor and corporate information, A description of why you have suffered a loss, An explanation of why the substitute check you received is insufficient to confirm that you suffered a loss; and. A notification will be provided if we deem that your account activity has the potential for us to take action for excessive overdraft usage. Just book an appointment at a local HSBC branch or go to our International Banking Centre and they'll open your account for you. Changes to these Rules which are required by law may be implemented immediately or as required by law. Before the change goes into effect you will be notified either by : If notice is sent to you, use of ordinary mail or in-branch notification shall be sufficient. If you effect a transaction on your HSBC Bank Consumer Checking or Savings account at an EFT facility with your HSBC Debit Mastercard® or ATM Card outside the United States, the transaction amount may be further increased by a percentage established from time to time by us (currently 3%). The two will be treated as a single account for customer use, and will not affect your Bank statement, your ledger balance or the interest, fees, and features of your account. The Level Two Security Procedures may involve the use of a call-back procedure by the Bank and/or the use of an identification code by the Customer (or their authorized users). If you effect a transaction on your HSBC Bank Consumer Checking or Savings account at an EFT facility with your HSBC Debit Mastercard® or ATM Card in a currency other than U.S. dollars or effect a transaction in U.S. dollars outside the United States, Mastercard International Incorporated (“Card Association”) will convert the transaction into a U.S. dollar amount. The losses you may attempt to recover under this procedure may include the amount that was withdrawn from your consumer checking account and fees that were charged as a result of the withdrawal (for example, bounced check fees). Subtract transactions that were authorized based on your available balance at the time you performed the transactions. We may require that checks and other items you want to deposit or cash be endorsed by all parties to whom the items are payable. Real-Time Payments the Bank receives for credit to your HSBC Bank USA, N.A. You also are entitled to interest on the amount of your refund if your account is an interest bearing consumer account. "Tax Authorities" means domestic or foreign tax, revenue, fiscal or monetary authorities. We pay overdrafts at our discretion, which means we do not guarantee that we will always authorize and pay any type of transaction for any type of account. These transactions are not EFT transactions and are not subject to these rules. When an account subsequently remains inactive the Bank may try to contact you to reactivate the account before your account is classified as dormant. All such other terms and conditions remain in full force and effect and continue to govern your account except as stated in these Rules. In order to induce the Bank to honor requests for services, including but not limited to those enumerated above, you hereby agree to indemnify and hold the Bank, its successors, assigns, correspondents, directors, officers, employees and agents harmless for all losses, costs, damages, expenses (including attorney's fees) and liability for any claim or demand occasioned by or action brought by virtue of any misconduct, negligence, action or omission on the part of any individual who has been listed as a person authorized to act on your behalf in any document provided by you to the Bank. A right to survivorship means that if one joint depositor dies, the money in the account belongs entirely to the surviving depositor(s). "Customer Information" means Personal Data, confidential information, and/or Tax Information of either you or a Connected Person [(including accompanying statements, waivers and consents)]. In addition to the RTP Operating Rules, RTP Payments will be governed by the laws of the state of New York, including Article 4A of New York’s Uniform Commercial Code, and subject to the rights and obligations of consumers and financial institutions under the federal Electronic Fund Transfer Act, as summarized in HSBC’s Electronic Banking Services Information Statement. You hereby waive any claim against the Bank based on representations made by the Bank, either orally or in writing, to you, or your authorized person, or to any other party, regarding balance information. If the Bank honors a check, other Payment Order or withdrawal request made by a joint depositor before the Bank receives written notice from another joint depositor telling the Bank not to, the Bank has satisfied its obligation with respect to all money the Bank paid or delivered and is not liable to other joint depositors. State and local government checks that are payable to you. Applicable law or contracts sometimes require you to give us "written" notices. An “item” includes checks, substitute checks, remotely created checks, withdrawal slips or other in-person transfers or withdrawals, service charges, electronic items or transactions, including withdrawals made from an Automated Teller Machine, everyday or recurring debit card transactions, pre-authorized payments or transfers, ACH transactions, telephone initiated transfers, online banking transfers or bill payment instructions, and any other instruments or instructions for the payment, transfer or withdrawal of funds including an image or photocopy of any of these. Balance Transfer Credit Card Take control of your finances with a credit card that gives you flexibility to repay what you owe. You are responsible for these charges. You understand and agree that we may provide to you in electronic format only, by posting the information on the website where you access your accounts, products or services, through email (if applicable and if you have provided a valid email address), or other electronic means, agreements, disclosures, notices, and other information and communications regarding your accounts, services and products, the use of our websites or our other electronic services, your relationship with us, and/or other programs, products or services that are or may be in the future made available to you (collectively, "Communications"). The Bank is required to comply with the abandoned property laws of the state of the depositor's last known address on the Bank's records. We may accept for deposit checks payable to any signer on your account when endorsed by any other signer. The Bank complies with recording and recordkeeping requirements under the Bank Secrecy Act including monitoring accounts on a periodic basis for compliance. Until the Bank receives notice of the death of a tenant, all funds in the account may be treated as the property of each of the tenants in common without any limitation. Proof of identity Making sure it's really you When you open an account with us, we will ask you to prove your identity and confirm your address. Provide one of the documents below and make sure it's both recent and certified. If a Payment Order designates an intermediary bank and/or funds transfer system, you agree that, where appropriate, the Bank may select a different intermediary bank and/or funds transfer system on your behalf and the Bank shall have no liability with respect to such selection unless consumer regulatory restrictions apply. Funds transfers between HSBC Bank USA, N.A. Note: HSBC no longer accepts traveler's checks for deposit. Privacy and Security | Terms & Conditions | HSBC Accessibility. You (or an authorized signer on your account) must give the Bank the account number, payee, date, exact amount of the check, and the correct check number. These terms apply to all of the above EFT Services. You can withdraw or transfer funds at our HSBC ATMs and other electronic facilities on your checking or savings account. You could lose all the money in your account (plus your maximum overdraft line of credit). The Bank is not responsible for actions taken by other banks, nor for the loss or destruction of any item in the possession of other banks or in transit. You may print or make a copy of Communications by using the "Print" button (or otherwise using your printing functionality) or saving a copy - do this when you first review the Communications because after submission we do not necessarily keep them all in a place that you can access.